Answer: 1. Less is often more- resist the temptation to try endless numbers of creams, ointments and lotions which often only make it worse.2. was hit only with clear water and a cotton ball to dry- so this only once a day.3. Use a mild hydrocortisone cream (not ointment) once daily sparingly on the face (avoid the eyes).4. Take a careful look around at what her face contacts: bedclothes, your shoulder, mom's breast, adult's clothing, spit up nappies, her own clothes- make sure nothing is wool. Make sure there is no lanolin appplied to her or to the mom's breast.5. Avoid all fabric softeners, dryer additives, and other chemicals and perfumes in the laundry.6. Changing formulas or mother's diet almost never makes a significant difference- try everything else before you go that route.7. Just be sure its eczema- intense itching is seldom seen in eczema- make sure she has not had an inadvertent exposure to poison oak or ivy oils or some other contact dermatitis